Terms And Conditions
Use of Products
AMEN Technologies’ products are intended primarily for laboratory research purposes and, unless otherwise stated on product labels in AMEN Technologies’ catalog or other official statement, are not to be used for any other purposes, including in vitro diagnostic purposes in foods, drugs, medical devices or cosmetics for humans or animals or for commercial purposes. Therefore, Buyer realizes that, since AMEN Technologies’ products are, unless otherwise stated, intended primarily for research purposes, they may not be on the Toxic Substances Control Act (TSCA) inventory. Buyer assumes responsibility to assure that the products purchased from AMEN Technologies are approved for use under TSCA, if applicable.
Buyer acknowledges that the products have not been tested by AMEN Technologies for safety and efficacy in food, drug, medical device, cosmetic, commercial or any other use, unless otherwise stated by AMEN Technologies’ written or verbally to Buyer. Buyer expressly represents and warrants to AMEN Technologies that Buyer will properly test, use, manufacture and market any products purchased from AMEN Technologies and/or materials produced with products purchased from AMEN Technologies, in accordance with the practices of a reasonable person who is an expert in the field and in strict compliance with all applicable laws and regulations, now and hereinafter enacted.
Buyer further warrants to AMEN Technologies that any material produced with products from AMEN Technologies shall not be adulterated or misbranded within the meaning of the Federal Food, Drug and Cosmetic Act and shall not be materials which may not, under Sections 404, 505, or 512 of the Act, be introduced into interstate commerce.
Buyer has the responsibility to verify the hazards and to conduct any further research necessary to learn the hazards involved in the products purchased from AMEN Technologies. Buyer also has the duty to warn Buyer’s customers and any auxiliary personnel (such as freight handlers, etc.) of any risks involved in using or handling the products. Buyer agrees to comply with instructions, furnished by AMEN Technologies, relating to the use of the products and not misuse the products in any manner.
If the products purchased from AMEN Technologies are to be repackaged, relabeled or used as starting material or components of other products, Buyer will verify AMEN Technologies’ assay of the products. No products purchased from AMEN Technologies shall, unless otherwise stated, be considered to be foods, drugs, medical devices or cosmetics.
Pricing and Price changes
Prices shown are fixed and subject to change by AMEN Technologies at any time. Please visit us at amen-technologies.com for current prices. If you place your order by phone, we will confirm our current price at that time.
Shipment will be made promptly, even if prices have been nominally increased. Price changes will not affect your invoice after the order is officially completed.
Warranties And Disclaimers
AMEN Technologies warrants that its products conform to the description of the products, as provided through AMEN Technologies’ catalog, analytical data or other literature. This warranty is exclusive and AMEN Technologies makes no other warranty, express or implied, including any implied warranty of merchantability or fitness for any particular purpose. AMEN Technologies’ warranties made in connection with any sale shall not be effective if AMEN Technologies has determined, in its sole discretion, that Buyer has misused the products in any manner, has failed to use the products in accordance with industry standards and practices, or has failed to use the products in accordance with instructions, if any, furnished by AMEN Technologies.
AMEN Technologies’ sole and exclusive liability and Buyer’s exclusive remedy with respect to products proved to AMEN Technologies’ satisfaction to be defective or nonconforming shall be replacement of such products without charge or refund of the purchase price, in AMEN Technologies’ sole discretion, upon the return of such products in accordance with AMEN Technologies’ instructions. AMEN Technologies shall not in any event be liable for incidental, consequential or special damages of any kind resulting from any use or failure of the products, even if AMEN Technologies has been advised of the possibility of such damage including, without limitation, liability for loss of use, loss of work in progress, down time, loss of revenue or profits, failure to realize savings, loss of products of buyer or other use or any liability of buyer to a third party on account of such loss, or for any labor or any other expense, damage or loss occasioned by such product including personal injury or property damage unless such personal injury or property damage is caused by AMEN Technologies’ gross negligence.
All claims must be brought within 6months of shipment, regardless of their nature. After this period of time AMEN Technologies’ warranty is not in effect.
For more information about AMEN Technologies’ Terms and Conditions you should review our invoices and packing slips or you may obtain a copy of our Terms and Conditions by contacting our Customer Service Department at +30 2130263410/ email@example.com.
Our Customer Service Department is available to assist you should a problem arise with your order. Please inspect your packages immediately upon receipt and notify us promptly of any damage or discrepancies. Should an item be shipped to you incorrectly, as the result of an error on our part, we will take quick and appropriate action to correct the problem.
Prior to returning any items, please contact the Customer Service Department (+30 2130263410/ firstname.lastname@example.org) to obtain shipping instructions. A return authorization will ensure the safe and proper handling of material and enable us to expedite a resolution. Items returned without prior authorization may not be accepted. Shipment of authorized returns should be made within 30 days.
We will do our best to fulfill requests to return material. However, in order to maintain the quality of our products and continue to provide competitive prices, certain items may not be returned for credit. These items include: diagnostic reagents, refrigerated or frozen products; reagents and standards, which have passed their expiration dates; custom products or special orders; products missing labels, parts or instruction manuals; books, computer software and equipment removed from their original packaging.
International Shipping Information
Numerous restrictions and regulations govern the international transport of chemical products. We strive to ship all orders without delay and to minimize delivery cost within these regulatory guidelines.
We use Speedex as our designated Carrier. Transportation Costs are added to your invoice. If you want you can choose other forwarders to handle your orders, but you have to inform us prior to the order by calling or emailing the Customer Service Department, in order to adapt any extra or less cost to your final price. Hazardous items incur additional charges.
On request we will send you an offer on the most appropriate transport method regarding product characteristics and destination. Please note, we will ship our products through an IATA approved freight forwarder.
You can help us process your orders quickly and efficiently in a variety of ways:
Include a contact name, telephone number, and fax number on your purchase order. If you use a broker or agent to clear your shipments through customs, include the broker’s name, telephone number, and fax number as well.
Consolidate your orders. Minimize the number of shipments by consolidating the products that require air-freight shipment.
Consolidate orders from different departments within your institution. We can bill individual departments separately, if necessary. Please instruct us accordingly when placing your order.
Confirm your acceptance of air-freight costs on your order.
For collect shipments, include your account number with your designated carrier.
Submit orders once to avoid duplication. If you place orders by mail, fax or email, it is unnecessary to send a confirmation copy. Our Service Representatives are happy to assist you with the status of your order.
SAFETY INFORMATION AND PERSONAL DATA MANAGEMENT SYSTEM
AMEN NEW TECHNOLOGIES PRIVATE COMPANY as specified in paragraph 6 (Contact Us) below, thank you for your visit to our website as well as your interest in our company, our actions and our products. We take privacy protection seriously and we want you to feel comfortable visiting our site. Protecting your privacy when processing personal data is a major concern for us, which we take into account in our business processes.
TABLE OF CONTENTS:
Categories of Personal Data, Processing Purposes and Legal Bases.
Third Parties and International Transport.
What rights do you have and how can you claim them?
Cookies, other tracking technologies, and interactive web content.
How long do we maintain Personal Data?
CATEGORIES OF PERSONAL DATA, PROCESSING PURPOSES AND LEGAL BASES
When you visit our site, we will collectively collect the following site data resulting from the use of the site (indicatively): browser type and version, operating system used, website from which you visit us (referral URL), the visit , the date and time of access to our Web site and the Internet Protocol (IP) address. Your IP address will be used to allow access to our site (for more information on cookies and other tracking technologies, see also Chapter 4 (Cookies, other tracking technologies, and interactive web content).
We can complete the processing of your personal data on the following legal bases: Processing is necessary to provide you with the service, to achieve the transmission of communications and to maintain or restore the security of electronic communications networks or services or to identify technical failures and / or errors in the transmission of electronic communications.
ACCOUNT – NETWORK PLACE (AREA OF LIMITED ACCESS)
If you register and create an account on our site for access to the restricted area of AMEN NEW TECHNOLOGIES site, we may ask you to provide your following Personal Data (inter alia): name, gender, postal address, e-mail address, telephone number, fax number, customer number, selected password for your account, and receive emails or postal messages (optionally) (together with “User Data”). We process these User Data to provide you with access to products in our limited area of site, account management, response to inquiries or requests for information, provision of desirable products or services, etc.
We may process your Personal Data on the following legal bases: Processing is necessary to provide you with the products and / or the service. In addition, processing is necessary for the performance of a contract (purchase or sale) that you submit, or when ordering, before a contract is concluded. In addition, processing is necessary for the purposes of the legitimate interests pursued by us or by a third party (see above for such interests) unless your interests or fundamental rights and freedoms require Data Protection.
We process these User Data for the purpose of providing our products and services to you by providing you with commercial materials to the extent permitted by applicable law, by protecting our business secrets and by analyzing your interests for marketing purposes.
We can process your personal data on the following legal bases: Processing is necessary to provide you with the products and / or the service. In addition, processing is necessary for the execution of a contract (purchase or sale), which you submit or when ordering before a contract is concluded. In addition, processing is necessary for the purposes of the legitimate interests pursued by us or by a third party (see above for such interests) unless your interests or fundamental rights and freedoms require the protection of personal data.
If you order a product through our Site, we may collect and process the following personal data (amongst others): User data (as defined above), product type and quantity, order date and customer order status. We process these Personal Data for the purpose of processing the contractual relationship and ordering products, complying with legal obligations, defending, introducing and exercising legal claims, providing you with commercial material in accordance with the applicable law, and analyzing your interests for marketing purposes.
We can process your personal data on the following legal bases: Processing is necessary to provide you with the products and / or the service. In addition, processing is necessary for the performance of a contract you submit, or when ordering, before a contract is concluded. In addition, processing is necessary for the purposes of legitimate interests pursued by us or by a third party (see above for such interests) unless your interests or fundamental rights and freedoms require the protection of Personal Data.
REPAIR OF PRODUCTS
If you request to start product repair or product replacement through our Site, we may collect and process the following personal data about you (among others): User data (as defined above), type of repair service requested, Product number / serial number, serial / batch number, product quantity, invoice number and date, error description, date of order, dates related to the repair (e.g. application date) customer service requests and additional information we provide. We process such Personal Data for the purpose of handling the contractual relationship and repair of the product or replacement of the product by providing customer care services and compliance with legal obligations.
We may process your Personal Data on the following legal bases: Processing is necessary to provide you with the service. In addition, processing is necessary for the performance of a contract that you submit or when ordering before a contract is concluded. In addition, processing is necessary, for the purposes of legitimate interests, sought by us or by a third party (see above for such interests) unless your interests or fundamental rights and freedoms require the protection of Personal Data.
If you request to receive our newsletter, we may collect and process (among others) User Data (as defined above). We process these User Data for the purpose of providing the newsletter and other marketing materials to the extent permitted by applicable law and your analysis of your interests for marketing purposes.
We may process your Personal Data on the following legal bases: Processing is necessary to provide you with the service. In addition, you have given your consent to the processing of your data for one or more specific purposes. In addition, processing is necessary for the purposes of the legitimate interests pursued by us or by a third party (see above for such interests) unless your interests or fundamental rights and freedoms require the protection of personal data.
OTHER ELECTRONIC FORMS AND GENERAL COMMUNICATIONS WITH US:
If you have questions, suggestions or comments, you can send us these. If you contact us (e.g. using an online form), we may collect and process the following personal data (amongst others): name, gender, title, postal address, email address, telephone number, your fax number and your question. We process this personal data to respond to your request.
We may process your Personal Data on the following legal bases: Processing is necessary to provide you with the service. In addition, processing is necessary for the performance of a contract you submit or when ordering before a contract is concluded. In addition, processing is necessary for the purposes of legitimate interests pursued by us or by a third party (see above for such interests) unless your interests or fundamental rights and freedoms require the protection of Personal Data.
In general, the provision of your Personal Information is voluntary, but in some cases it is necessary to enter into a contract with us or to receive our products / services as you have requested.
Failure to provide your personal information may result in drawbacks for you – for example, you may not be able to receive our products and services. However, unless otherwise specified, the non-provision of your Personal Data will not have legal consequences for you.
THIRD PARTIES AND INTERNATIONAL TRANSPORT
THE RECIPIENTS WITHIN THE AMEN TECHNOLOGIES COMPANY
Your Personal Information can be obtained from different recipients within AMEN NEW TECHNOLOGIES. Depending on the categories of Personal Data and the purposes for which personal data has been collected, AMEN NEW TECHNOLOGIES’s different entities and the AMEN NEW TECHNOLOGIES entity’s internal parts may receive your Personal Data. For example, our IT department may have access to your account data, and our marketing and sales departments may have access to your account data or product order data. In addition, other parts of AMEN NEW TECHNOLOGIES may have access to certain personal data about you, based on the need to know such as the legal service, the finance department or internal control.
TRANSPORT TO SERVICE PROVIDERS
We may be bound by external and internal service providers acting as our data processors to provide specific services to us, such as website service providers, order execution service providers, marketing service providers, IT support providers and other service providers support us to maintain our business relationship with you in any other way. When providing such services, the external service or internal providers may have access to and / or process your Personal Data. We require service providers to apply security safeguards to ensure the privacy and security of your personal data.
We may transfer – in accordance with the applicable Data Protection Act – Personal Data to law enforcement agencies, government authorities, judicial authorities, legal counselors, external consultants or business partners. In the case of a merger or redemption, personal data may be transferred to third parties involved in the merger or takeover. We will not disclose your Personal Information to third parties for advertising or marketing purposes or for any other purpose without permission.
INTERNATIONAL TRANSPORT OF PERSONAL DATA
The Personal Data we collect or receive about you may be transferred and processed by recipients within or outside the European Economic Area (EEA). For recipients outside the EEA, some are certified in accordance with the EU-US Personal Data Protection Act and others are in countries with proficiency decisions and in any case the transfer is recognized in this way as providing an adequate level of Data Protection by the European perspective of data protection law. Other recipients may be in countries that do not offer an adequate level of protection from the European data protection perspective. We will take all necessary steps to ensure that EEA transfers are adequately protected, as required by applicable data protection legislation. As regards transfers to countries that do not provide an adequate level of data protection, we will support the transfer to appropriate safeguards, such as the standard Data Protection Clauses adopted by the European Commission or the Supervisory Authority, of approved Codes of Conduct, together with binding and implementing commitments beneficiary or approved certification mechanisms, as well as binding and enforceable commitments of the beneficiary.
WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU CLAIM YOUR RIGHTS?
If you have consented to the collection, processing and use of your Personal Information (in particular, regarding receiving direct marketing communications via e-mail, SMS / MMS, fax and telephone), you may withdraw your consent at any time, future result. In addition, you may object to the use of your Personal Information for marketing purposes (see below for more information about the right of defense).
In accordance with the applicable Data Protection Act, you may have the right: (i) to request access to your Personal Data, (ii) to request the correction of Your Personal Data, (iii) to request the deletion of Your Personal Data, (iv) Request a limitation on the processing of your Personal Data, v) Claim the portability of the data, (vi) Prohibit the processing of Your Personal Data (including objection to the creation of a Profile), and (vii) rights in relation to the automated decision making.
Please note that the above rights may be modified in accordance with the applicable Data Protection Act. Below you will find more information about your rights as long as GDPR is true:
(i) Right to request access to your Personal Information:
You may have the right to receive from us a confirmation as to whether or not Personal Data concerning you is being considered and, in this case, to request access to your Personal Data. This access information includes – among other things – the purposes of the processing, the categories of relevant Personal Data and the recipients or categories of recipients to whom the personal data has been or will be disclosed.
You may have the right to obtain a copy of the personal data being processed. For further copies requested by you, we can charge a reasonable fee based on administrative costs.
(ii) Right to apply for a correction:
You may have the right to receive from us the correction of inaccurate Personal Data relating to you. Depending on the purpose of the processing, you may have the right to fill in incomplete personal data, including the provision of a supplementary statement.
(iii) Right to write-off (right to forgiveness):
In some cases, you may have the right to receive from us the deletion of the Personal Data relating to you and you may need to delete these Personal Data.
(iv) Right to limited processing:
In some cases, you may have the right to receive from us a limitation on the processing of your Personal Data. In this case, the corresponding data will be marked and can only be processed by us for some purposes.
(v) Data portability request:
In some cases, you may have the right to receive the Personal Data about you that you have provided us in a structured, widely used and mechanically readable form, and you may be entitled to transmit this data to another entity without any hindrance from U.S.
(vi) Right of defense:
In some cases, you may have the right to terminate, for reasons related to your particular situation, at any time by processing your Personal Data from us and to relieve us from processing your Personal Data. Such a right of resignation may apply especially if AMEN NEW TECHNOLOGIES collects and processes your Personal Data for profile purposes in order to better understand your business interests in its products and services. In addition, you can oppose the use of your email direct marketing data. If you have the right to oppose and exercise this right, your Personal Data will no longer be processed for these purposes by us. To exercise this right, please contact us as described in Chapter 6 (Contact Us) below.
However, such a right of protest may not exist, especially if the processing of your Personal Data is necessary to take action prior to the conclusion of a contract or the performance of a contract already concluded.
If you have given us your consent for direct marketing purposes (e.g. you have been actively subscribed to our newsletters), you can withdraw your consent as described at the beginning of this chapter (3).
(vii) Other rights related to automatic decision making:
In addition, under certain circumstances, with regard to automated individual decision-making, you have the right to obtain human intervention, express your point of view and challenge the decision.
To exercise your rights, please contact us as described in Chapter 6 (Contact Us) below.
You also have the right to file a complaint with the relevant Data Protection Supervisor. You may exercise this right with a Supervisory Authority, in particular in the Member State of your habitual residence, at the place of work or at the place where the alleged infringement is committed.
COOKIES, OTHER MONITORING TECHNOLOGIES AND INTERACTIVE INTERNET CONTENT
Cookies and other tracking technologies:
Beacons are small graphic images (also known as pixel tags or clear GIFs) that can be included on our sites and usually work in conjunction with cookies to identify users and user behavior.
A built-in script is a programming code designed to collect information about your interactions with the site, such as clicked links. The code is temporarily downloaded to your device by the web server or a third-party service provider, is only active when you are connected to the sites and deactivated or deleted after it.
The above technologies are used to manage the site, analyze trends, services and products, and track user movements around the site.
The following table lists more detailed information about cookies and similar technologies we use on websites, their purpose, and how you can opt out of using these cookies and related technologies.
The required cookies allow you to browse the Web site and use its features, such as access to secure sites on the Web site or product ordering.
To learn how to opt out of these cookies using your browser settings, click here:
or refer to the browser manual. Please note that the exception may affect the functionality of the Site.
Functional cookies allow sites to remember the information you have entered or the choices you make (such as your User Data as defined above) and offer you more personal features. These cookies also allow you to optimize the use of our services after you sign in. These cookies can also be used to remember the changes you’ve made to text size, fonts, and other parts of web pages that you can customize.
You can also opt out of using cookies using the browser settings, see above.
We occasionally involve third parties to track and analyze usage and volume statistics by people visiting the site. Cookies are used to allow statistical analysis of the use of this Site by its visitors, as well as the display of content or advertisements related to use. The resulting data is processed and stored exclusively in our account and are therefore subject to European Data Protection Laws and Standards.
The processing of Personal Data is necessary for the purposes of the legitimate interests pursued by us (see also below). Our interest is to optimize our offer on the internet and our website. Since the private sphere of our visitors is important to us, data that can allow us to draw conclusions about the individual, such as IP addresses and login or device IDs, anonymous or pseudonym, will be deleted as soon as possible. Data is not used for other purposes, and Personal Data is not transferred to third parties.
Interactive content on the web:
Our site uses technologies to display specific content to you, such as video players, site maps, or other interactive content, online. These technologies are stored on the service provider’s server, and cookies and other tracking technology can be used by the service provider. Additionally, we can use some auto-fill features to help you fill in your address information. Also, this data can be shared with a service provider that makes this feature available to you.
We may process your Privacy with respect to cookies, other tracking technologies and interactive online content on the following legal bases: Processing is necessary to provide you with the products and services, to achieve the transmission of communication and to maintain or restore the security of electronic communications networks or services, or to detect technical failures and / or errors in the transmission of electronic communications. In addition, you have given your consent to the Processing of Your Data for one or more specific purposes. Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party (see above for such interests),
How long do we keep your Personal Data?
Your Personal Data will be retained as necessary to provide you with the products and services you have requested. After deleting your account or otherwise terminating your relationship with us, we will either erase your Personal Data, or we will anonymize your Personal Data, unless legal retention requirements (such as, for example, tax purposes) apply. We may maintain your contact information and interests in our products or services for a longer period of time if AMEN NEW TECHNOLOGIES is allowed to send you marketing material. It may also be required by applicable law to retain some of your Personal Information for a period of 10 years after the relevant tax period. We may also retain your Personal Data after termination of the contractual relationship, if your Personal Data is necessary to comply with other applicable Laws or if we need your Personal Data to identify, exercise or defend a legal claim. As far as possible, we will restrict the processing of your Personal Data for such limited purposes after the termination of the contractual relationship.
Company name: AMEN NEW TECHNOLOGIES I.K.E.
Commercial title: AMEN NEW TECHNOLOGIES
Hellenic Business Registry Number (ΓΕΜΗ): 156502503000
VAT number: 801423776
Address: Alekou Panagouli 88
Area: AGIA PARASKEVI
City: AGIA PARASKEVI
Administrator: Antonios Bogdanos of Ioannis and Maria, Resident of Pallini, Apollonos 41, Kantza
ANTONIOS BOGDANOS of IOANNIS and MARIA, resident of PALLINI, on APOLLONOS Street, KANTZA, no. 41, who for a capital contribution of 5,000.00 X (25%) euros received 5,000 X (25%) shares,
IOANNIS ILIOPOULOS of NIKOLAOS and MARIA, resident of AGIA PARASKEVI, on PINDOU street, no. 15, PC 15343, who for a capital contribution worth 5,000.00 X (25%) euros received 5,000 X (25%) shares,
GEORGE FILOTAS NIARCHOS of DIMITRIOS and ELENI, resident of AMAROUSIO, on FTHIOTIDOS street, no. 2 4, who for a capital contribution worth 5,000.00 X (50%) euros received 5,000 X (50%) shares.
Phone: +30 210 6000278
Capital: 5000euros, capital contribution
The contact details of our Data Protection Officer are as follows:
Antonis Bogdanos, contact number: +306970018332, email: email@example.com